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AI-Powered Back Office Support Across Alabama

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

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Across Alabama Selectsys helps agencies modernize their operations with AI-powered intake and processing. From submission PDFs to loss runs, we extract, clean, and route data using advanced automation and human QA-inside your existing AMS or CRM.

How AI-Powered BPO is Reshaping Insurance Operations Behind the Scenes

What We Handle Every Day in Alabama

  • Triage inbound submissions via email and PDF
  • Extract key fields from loss runs, audits, and broker emails
  • Flag missing data and apply appetite filters
  • Automate policy setup directly inside your AMS
  • Route submissions for quoting with clean, complete data
  • Tag and escalate FNOL requests instantly
  • Route files and docs to the correct queues or users
  • Provide real-time dashboards and live QA tracking
  • Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

  • OCR pulls structured data from forms and scanned PDFs
  • NLP classifies and cleans unstructured text in broker emails
  • Business rules drive routing, escalation, and approval logic
  • Human QA ensures final compliance and accuracy
  • Integration with your AMS or CRM ensures nothing sits idle
  • Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Client Reviews

Email cleanup and document tagging reduced noise so the team focuses on actual client work.

— Service Operations Manager

AI assists with document classification and checklists; human review keeps quality consistent.

— Commercial Lines Coordinator

Exceptions surface early, and handoffs are clear. Backlogs don’t spiral anymore.

— Processing Supervisor

Work moves predictably with better notes, attachments, and audit trails in place.

— Platform Administrator

FAQs

Yes. Especially those with high-volume submission traffic.
We use AI tools like OCR and NLP to extract data, label files, and automate decisions.
Yes. You can start with any one workflow.

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

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AI-Powered Ops in Alabama by ZIP Code


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