Smart Insurance Operations Support in ZIP 6422 , Durham

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

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In ZIP 6422, agencies rely on Selectsys to streamline high-volume servicing using AI and automation. From triaging messy submissions to tagging documents, our system helps your team work faster, with fewer handoffs and errors.

How AI-Powered BPO is Reshaping Insurance Operations Behind the Scenes

What We Handle Every Day in 6422

  • Triage inbound submissions via email and PDF
  • Extract key fields from ACORDs, loss runs, audits, and broker emails
  • Flag missing data and apply appetite filters
  • Automate policy setup directly inside your AMS
  • Route submissions for quoting with clean, complete data
  • Tag and escalate FNOL requests instantly
  • Route files and docs to the correct queues or users
  • Provide real-time dashboards and live QA tracking
  • Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

  • OCR pulls structured data from forms and scanned PDFs
  • NLP classifies and cleans unstructured text in broker emails
  • Business rules drive routing, escalation, and approval logic
  • Human QA ensures final compliance and accuracy
  • Integration with your AMS or CRM ensures nothing sits idle
  • Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Client Reviews

Loss runs get indexed. Forms get tagged. All AI, no drama in Connecticut.

- A. Wright, Service Ops Manager in Connecticut

FNOL and COI tasks route instantly now in ZIP 6422.

- B. Hernandez, Admin Lead in ZIP 6422

Our agency in Durham, Connecticut routes submissions automatically now.

- R. Singh, Ops Lead in Durham, Connecticut

FAQ's

Both. AI handles the front-end extraction and tagging, and our team validates and completes the work.
Submission cleanup, triage, FNOL classification, file tagging, and some policy setup.
NLP (Natural Language Processing) helps us understand field names, risk descriptions, and missing data in free text.

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