What is NLP in this context?

NLP (Natural Language Processing) helps us understand field names, risk descriptions, and missing data in free text.

What tasks do you automate?

Submission cleanup, triage, FNOL classification, file tagging, and some policy setup.

Can we use this just for submission triage?

Yes. You can start with any one workflow.

AI-Powered Insurance BPO in Dona Ana, New Mexico

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

Insurance agencies in Dona Ana, New Mexico nare using AI to eliminate backlogs, reduce data entry, and increase quoting speed. Selectsys blends intelligent automation with live QA to triage submissions, extract documents, and process data inside your AMS.

We work directly inside your workflows-no new platforms required.

What We Handle Every Day in Dona Ana

Triage inbound submissions via email and PDF
Extract key fields from ACORDs, loss runs, audits, and broker emails
Flag missing data and apply appetite filters
Automate policy setup directly inside your AMS
Route submissions for quoting with clean, complete data
Tag and escalate FNOL requests instantly
Route files and docs to the correct queues or users
Provide real-time dashboards and live QA tracking
Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

OCR pulls structured data from forms and scanned PDFs
NLP classifies and cleans unstructured text in broker emails
Business rules drive routing, escalation, and approval logic
Human QA ensures final compliance and accuracy
Integration with your AMS or CRM ensures nothing sits idle
Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Applied Epic + AI BPO made our Dona Ana team run leaner.

- J. Lewis, Systems Lead in Dona Ana

In Dona Ana, our quoting speed improved by 3x.

- D. Chen, Commercial Lines Coordinator in Dona Ana

Our agency in Dona Ana, New Mexico routes submissions automatically now.

- R. Singh, Ops Lead in Dona Ana, New Mexico

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

We also support AI-Powered Insurance BPO across New Mexico. See All New Mexico Location

See AI-Powered Ops in Action

Start a pilot with AI-enhanced intake and servicing-without changing your systems.

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