Smart Insurance Operations Support in ZIP 960 , Bayamon

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

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In ZIP 960, agencies rely on Selectsys to streamline high-volume servicing using AI and automation. From triaging messy submissions to tagging documents, our system helps your team work faster, with fewer handoffs and errors.

How AI-Powered BPO is Reshaping Insurance Operations Behind the Scenes

What We Handle Every Day in 960

  • Triage inbound submissions via email and PDF
  • Extract key fields from ACORDs, loss runs, audits, and broker emails
  • Flag missing data and apply appetite filters
  • Automate policy setup directly inside your AMS
  • Route submissions for quoting with clean, complete data
  • Tag and escalate FNOL requests instantly
  • Route files and docs to the correct queues or users
  • Provide real-time dashboards and live QA tracking
  • Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

  • OCR pulls structured data from forms and scanned PDFs
  • NLP classifies and cleans unstructured text in broker emails
  • Business rules drive routing, escalation, and approval logic
  • Human QA ensures final compliance and accuracy
  • Integration with your AMS or CRM ensures nothing sits idle
  • Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Client Reviews

Expert Insured and AI BPO together gave us breathing room in Puerto Rico.

- N. Davis, Platform Admin in Puerto Rico

We couldn’t scale in Bayamon until we added this AI layer.

- L. Zhang, Agency Ops Director in Bayamon

Loss runs get indexed. Forms get tagged. All AI, no drama in Puerto Rico.

- A. Wright, Service Ops Manager in Puerto Rico

FAQ's

Yes. We work across commercial and personal lines.
Submission cleanup, triage, FNOL classification, file tagging, and some policy setup.
No. We work inside your systems-no software needed.

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We are apart of

SOC 2 Certified
Insure Tech NY

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