Smart Insurance Operations Support in ZIP 931 , San Juan

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

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In ZIP 931, agencies rely on Selectsys to streamline high-volume servicing using AI and automation. From triaging messy submissions to tagging documents, our system helps your team work faster, with fewer handoffs and errors.

How AI-Powered BPO is Reshaping Insurance Operations Behind the Scenes

What We Handle Every Day in 931

  • Triage inbound submissions via email and PDF
  • Extract key fields from ACORDs, loss runs, audits, and broker emails
  • Flag missing data and apply appetite filters
  • Automate policy setup directly inside your AMS
  • Route submissions for quoting with clean, complete data
  • Tag and escalate FNOL requests instantly
  • Route files and docs to the correct queues or users
  • Provide real-time dashboards and live QA tracking
  • Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

  • OCR pulls structured data from forms and scanned PDFs
  • NLP classifies and cleans unstructured text in broker emails
  • Business rules drive routing, escalation, and approval logic
  • Human QA ensures final compliance and accuracy
  • Integration with your AMS or CRM ensures nothing sits idle
  • Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Client Reviews

Email cleanup in San Juan, Puerto Rico saved our morning backlog.

- T. Joseph, Submission Triage Specialist in San Juan, Puerto Rico

Expert Insured and AI BPO together gave us breathing room in Puerto Rico.

- N. Davis, Platform Admin in Puerto Rico

We reduced quote prep time in San Juan, Puerto Rico by half.

- E. Ali, Assistant Underwriter in San Juan, Puerto Rico

FAQ's

Both. AI handles the front-end extraction and tagging, and our team validates and completes the work.
We use AI tools like OCR and NLP to extract data, label files, and automate decisions.
NLP (Natural Language Processing) helps us understand field names, risk descriptions, and missing data in free text.

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