COI Processing Support in Lakewood, CA

Trained teams handle COI intake, validation, issuance, and delivery - directly in your AMS, no ticketing delays.

Running an insurance agency in Lakewood means juggling daily client requests, and COIs are often the most urgent. Selectsys gives you a dedicated team of insurance-trained professionals who manage COI requests directly inside your agency system-whether it’s AMS360, Epic, or something else.

Our team helps you meet turnaround targets, comply with carrier-specific rules, and avoid costly errors. From issuing additional insured endorsements to handling waiver requests, we streamline everything so your team can focus on higher-value work.

Many agencies struggle to stay ahead of daily certificate requests. Our blog on eliminating the COI backlog outlines how we handle this inside your AMS.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Turnaround, tracking, delivery - it all works. Very impressed.

Jessica H., Admin Lead in Lakewood

Finally, a BPO that actually knows insurance.

- Bill D., Producer Support, California

Our COI turnaround in Lakewood, California went from 2 days to under 4 hours.

- Sandra C., Ops Lead in Lakewood, California

FAQ's

Do you support bulk COI requests (e.g., for construction)?

Absolutely. We handle batch COIs with carrier-specific logic and holder merge tools.

How is security and compliance handled?

We are SOC 2 compliant, with IP restrictions, MFA, and data encryption.

Is there a QA process for COIs?

Yes, every certificate goes through a dual-layer QA before delivery.

COI Processing highlights how automated COI support improves turnaround and compliance.

We’ve supported agencies across USA. and the Lakewood metro area with high-volume COI workflows-especially in construction, transportation, and real estate accounts.