COI Processing Support in Prospect Hill, NC

Trained teams handle COI intake, validation, issuance, and delivery - directly in your AMS, no ticketing delays.

Running an insurance agency in Prospect Hill means juggling daily client requests, and COIs are often the most urgent. Selectsys gives you a dedicated team of insurance-trained professionals who manage COI requests directly inside your agency system-whether it’s AMS360, Epic, or something else.

Our team helps you meet turnaround targets, comply with carrier-specific rules, and avoid costly errors. From issuing additional insured endorsements to handling waiver requests, we streamline everything so your team can focus on higher-value work.

Many agencies struggle to stay ahead of daily certificate requests. Our blog on eliminating the COI backlog outlines how we handle this inside your AMS.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We onboarded in 4 days and were live the next Monday.

- Tyler B., Office Manager in Prospect Hill, North Carolina

We assign rush COIs in Prospect Hill at 3PM - they’re done by 5.

- Ryan G., Support Staff in Prospect Hill

The system integration in Prospect Hill was seamless. No extra logins.

- Kevin R., Systems Admin in Prospect Hill

FAQ's

Do you handle follow-up COIs from contractors or holders?

Yes. We respond to inbound holder requests and ensure delivery history is documented.

Do you support bulk COI requests (e.g., for construction)?

Absolutely. We handle batch COIs with carrier-specific logic and holder merge tools.

Can you track when a COI is sent or viewed?

Yes. If sent via email or portal, we include delivery logs in your reporting.

COI Processing highlights how automated COI support improves turnaround and compliance.

We’ve supported agencies across USA. and the Prospect Hill metro area with high-volume COI workflows-especially in construction, transportation, and real estate accounts.