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FNOL Intake & Tracking Help for Agencies in Illinois

24/7 claims intake, tracking, and documentationso your team never misses a beat.

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Selectsys helps insurance agencies across Illinois streamline the FNOL process. Our trained staff log claims, assign adjusters, and document everything inside your systemensuring fast response and complete records.

We operate in real time or after-hours, supporting your internal team or claims desk with complete visibility.

Read Why FNOL Deserves More Attention- And How Selectsys Gets It Right

What We Handle in Illinois

  • Logging losses across all LOBs
  • Tracking claim status in AMS
  • Assigning and routing FNOLs to appropriate parties
  • Managing claim documents and correspondence
  • Weekly reporting by region or LOB
  • Support across AMS360, Epic, MGA systems

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Read FNOL Without the Chaos - How Selectsys Streamlines Claims Intake

Client Reviews

The team triages, documents, and routes claims with clarity so follow-ups are straightforward.

— Office Manager

Call, email, and form inputs land in consistent notes. Nothing feels ad hoc.

— Operations Lead

Audit trails are complete. We can see what happened and when without digging.

— Compliance Coordinator

After-hours FNOL coverage is reliable. Loss notices are logged cleanly with the right attachments.

— Systems Administrator

FAQs

First Notice of Loss (FNOL) is the initial report of a claim or incident.
Yes. Our FNOL team can monitor inboxes and portals around the clock.
Inside your AMS or CRM systemAMS360, Epic, Expert Insured, etc.
We support FNOL across Auto, GL, WC, Property, and more.
Yes. We validate, store, and label all FNOL documents.
Yes. We can send real-time alerts or create tasks in your system.
Typically within 1-2 hours, depending on volume and complexity.
Yes. We can log follow-ups and trigger reminders.
Yes. Suspicious, incomplete, or urgent claims are escalated per your SOP.
Yes. We offer weekly summaries by source, status, and LOB.

FNOL Support in Illinois by ZIP Code


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