Insurance Agent Back-Office Support in ZIP 49548 – Grand Rapids, Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 49548, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Michigan

Selectsys handles endorsements in Grand Rapids, Michigan faster than anyone on our internal team.

- Erica R., Account Manager in Grand Rapids, Michigan

We don’t even tell clients the work is outsourced - that’s how smooth it is.

- Jon P., Agency Owner in Grand Rapids

FAQ's

Is the pilot really free?

Yes. The first pilot is free for one full workflow - no credit card or long-term agreement needed.

Will you work in our ZIP code 49548

Yes. Selectsys supports agencies in all 50 states - including ZIP 49548 and surrounding areas.

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.

Looking for broader agency support in Grand Rapids, Michigan? Explore Grand Rapids Agent Support