Insurance Agent Back-Office Support in ZIP 25301 – Charleston, West Virginia

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 25301, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

From quoting to renewals - they execute everything like they’re part of our team.

- Leslie M., Admin Lead in Charleston, West Virginia

Selectsys handles endorsements in Charleston, West Virginia faster than anyone on our internal team.

- Erica R., Account Manager in Charleston, West Virginia

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in West Virginia

FAQ's

Can you support MGA systems and Sagitta?

Absolutely. While most clients use AMS360 or Epic, we also support Alice, Sagitta, Expert Insured, and other MGA platforms.

Do you help with policy changes and endorsements?

Yes. We handle midterm changes, cancellations, reinstatements, and driver updates.

Is this like hiring a virtual assistant?

No - our staff are insurance-trained and operate directly in your systems. We’re more like an extension of your team than a general VA.

Looking for broader agency support in Charleston, West Virginia? Explore Charleston Agent Support