Smart Insurance Operations Support in ZIP 28104 , Matthews

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

Start a Pilot Talk to Our Team

In ZIP 28104, agencies rely on Selectsys to streamline high-volume servicing using AI and automation. From triaging messy submissions to tagging documents, our system helps your team work faster, with fewer handoffs and errors.

How AI-Powered BPO is Reshaping Insurance Operations Behind the Scenes

What We Handle Every Day in 28104

  • Triage inbound submissions via email and PDF
  • Extract key fields from ACORDs, loss runs, audits, and broker emails
  • Flag missing data and apply appetite filters
  • Automate policy setup directly inside your AMS
  • Route submissions for quoting with clean, complete data
  • Tag and escalate FNOL requests instantly
  • Route files and docs to the correct queues or users
  • Provide real-time dashboards and live QA tracking
  • Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

  • OCR pulls structured data from forms and scanned PDFs
  • NLP classifies and cleans unstructured text in broker emails
  • Business rules drive routing, escalation, and approval logic
  • Human QA ensures final compliance and accuracy
  • Integration with your AMS or CRM ensures nothing sits idle
  • Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Client Reviews

Email cleanup in Matthews, North Carolina saved our morning backlog.

- T. Joseph, Submission Triage Specialist in Matthews, North Carolina

No more inbox chaos. Everything in North Carolina is tracked and routed.

- S. Romero, Workflow Admin in North Carolina

We reduced quote prep time in Matthews, North Carolina by half.

- E. Ali, Assistant Underwriter in Matthews, North Carolina

FAQ's

Submission cleanup, triage, FNOL classification, file tagging, and some policy setup.
Yes. Optional dashboards show accuracy, volume, and turnaround.
Yes. All rules are customized per client.

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Looking for AI-Powered BPO Support in Matthews, North Carolina? Explore Matthews AI-Powered BPO Support

See AI-Powered Ops in Action

Start a pilot with AI-enhanced intake and servicing-without changing your systems.

Start your Pilot