AI-Powered Back Office Support Across North Carolina

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

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Across North Carolina Selectsys helps agencies modernize their operations with AI-powered intake and processing. From submission PDFs to loss runs, we extract, clean, and route data using advanced automation and human QA-inside your existing AMS or CRM.

How AI-Powered BPO is Reshaping Insurance Operations Behind the Scenes

What We Handle Every Day in North Carolina

Triage inbound submissions via email and PDF
Extract key fields from ACORDs, loss runs, audits, and broker emails
Flag missing data and apply appetite filters
Automate policy setup directly inside your AMS
Route submissions for quoting with clean, complete data
Tag and escalate FNOL requests instantly
Route files and docs to the correct queues or users
Provide real-time dashboards and live QA tracking
Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

OCR pulls structured data from forms and scanned PDFs
NLP classifies and cleans unstructured text in broker emails
Business rules drive routing, escalation, and approval logic
Human QA ensures final compliance and accuracy
Integration with your AMS or CRM ensures nothing sits idle
Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Applied Epic + AI BPO made our North Carolina team run leaner.

- J. Lewis, Systems Lead in North Carolina

In North Carolina, our quoting speed improved by 3x.

- D. Chen, Commercial Lines Coordinator in North Carolina

We run 40% more quotes weekly - same team, better tools in North Carolina.

- F. Shah, Production Manager in North Carolina

FAQ's

What tasks do you automate?

Submission cleanup, triage, FNOL classification, file tagging, and some policy setup.

Is this suitable for MGAs and wholesalers?

Yes. Especially those with high-volume submission traffic.

Do you support multiple LOBs?

Yes. We work across commercial and personal lines.

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

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SOC 2 Certified

AI-Powered Ops in North Carolina by ZIP Code

Belews Creek, 27009

Bethania, 27010

Boonville, 27011

Clemmons, 27012

Cleveland, 27013

Cooleemee, 27014

View all ZIP code service areas in North Carolina →

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