Smart Insurance Operations Support in ZIP 28676 , State Road

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

In ZIP 28676, agencies rely on Selectsys to streamline high-volume servicing using AI and automation. From triaging messy submissions to tagging documents, our system helps your team work faster, with fewer handoffs and errors.

What We Handle Every Day in 28676

Triage inbound submissions via email and PDF
Extract key fields from ACORDs, loss runs, audits, and broker emails
Flag missing data and apply appetite filters
Automate policy setup directly inside your AMS
Route submissions for quoting with clean, complete data
Tag and escalate FNOL requests instantly
Route files and docs to the correct queues or users
Provide real-time dashboards and live QA tracking
Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

OCR pulls structured data from forms and scanned PDFs
NLP classifies and cleans unstructured text in broker emails
Business rules drive routing, escalation, and approval logic
Human QA ensures final compliance and accuracy
Integration with your AMS or CRM ensures nothing sits idle
Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

No more inbox chaos. Everything in North Carolina is tracked and routed.

- S. Romero, Workflow Admin in North Carolina

We couldn’t scale in State Road until we added this AI layer.

- L. Zhang, Agency Ops Director in State Road

Applied Epic + AI BPO made our State Road team run leaner.

- J. Lewis, Systems Lead in State Road

FAQ's

Can you handle messy email submissions?

Yes. We clean up and tag unstructured broker emails and attachments.

Can we customize workflows?

Yes. All rules are customized per client.

Is this a bot or a person?

Both. AI handles the front-end extraction and tagging, and our team validates and completes the work.

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

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