AI-Powered Back Office Support Across Tennessee

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

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Across Tennessee Selectsys helps agencies modernize their operations with AI-powered intake and processing. From submission PDFs to loss runs, we extract, clean, and route data using advanced automation and human QA-inside your existing AMS or CRM.

How AI-Powered BPO is Reshaping Insurance Operations Behind the Scenes

What We Handle Every Day in Tennessee

Triage inbound submissions via email and PDF
Extract key fields from ACORDs, loss runs, audits, and broker emails
Flag missing data and apply appetite filters
Automate policy setup directly inside your AMS
Route submissions for quoting with clean, complete data
Tag and escalate FNOL requests instantly
Route files and docs to the correct queues or users
Provide real-time dashboards and live QA tracking
Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

OCR pulls structured data from forms and scanned PDFs
NLP classifies and cleans unstructured text in broker emails
Business rules drive routing, escalation, and approval logic
Human QA ensures final compliance and accuracy
Integration with your AMS or CRM ensures nothing sits idle
Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We couldn’t scale in Tennessee until we added this AI layer.

- L. Zhang, Agency Ops Director in Tennessee

Honestly, this saved our renewal pipeline in Tennessee.

- W. Clark, Renewal Coordinator in Tennessee

Applied Epic + AI BPO made our Tennessee team run leaner.

- J. Lewis, Systems Lead in Tennessee

FAQ's

Can this work with APIs or rating engines?

Yes. We can output to API or rating tools as needed.

What makes this “AI-powered”?

We use AI tools like OCR and NLP to extract data, label files, and automate decisions.

Can we customize workflows?

Yes. All rules are customized per client.

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

Explore Our Full Suite of Back-Office Solutions

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SOC 2 Certified

AI-Powered Ops in Tennessee by ZIP Code

Alexandria, 37012

Arrington, 37014

Ashland City, 37015

Auburntown, 37016

Beechgrove, 37018

View all ZIP code service areas in Tennessee →

See AI-Powered Ops in Action

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