AI-Powered Back Office Support Across Virginia

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

Across Virginia Selectsys helps agencies modernize their operations with AI-powered intake and processing. From submission PDFs to loss runs, we extract, clean, and route data using advanced automation and human QA-inside your existing AMS or CRM.

How AI-Powered BPO is Reshaping Insurance Operations Behind the Scenes

What We Handle Every Day in Virginia

Triage inbound submissions via email and PDF
Extract key fields from ACORDs, loss runs, audits, and broker emails
Flag missing data and apply appetite filters
Automate policy setup directly inside your AMS
Route submissions for quoting with clean, complete data
Tag and escalate FNOL requests instantly
Route files and docs to the correct queues or users
Provide real-time dashboards and live QA tracking
Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

OCR pulls structured data from forms and scanned PDFs
NLP classifies and cleans unstructured text in broker emails
Business rules drive routing, escalation, and approval logic
Human QA ensures final compliance and accuracy
Integration with your AMS or CRM ensures nothing sits idle
Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Email cleanup in Virginia saved our morning backlog.

- T. Joseph, Submission Triage Specialist in Virginia

LLMs clean up our PDFs and apps before they hit underwriting in Virginia.

- M. Torres, Intake Admin in Virginia

We reduced quote prep time in Virginia by half.

- E. Ali, Assistant Underwriter in Virginia

FAQ's

Can you handle multiple lines of business at once?

Yes. We support simultaneous workflows across all commercial and personal lines.

Do you work inside our AMS?

Yes. All work is executed inside your AMS360, Epic, or MGA system.

Can this work with APIs or rating engines?

Yes. We can output to API or rating tools as needed.

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

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