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24/7 claims intake, tracking, and documentation-so your team never misses a beat.
Claims don’t wait-and neither should your agency. Selectsys offers FNOL intake and documentation support across the U.S., ensuring losses are logged accurately and escalated on time. Whether you use AMS360, Applied Epic, Expert Insured, or a homegrown CRM, our FNOL specialists plug directly into your system and workflows.
After-hours FNOL coverage is reliable. Loss notices are logged cleanly with the right attachments.
The team triages, documents, and routes claims with clarity so follow-ups are straightforward.
Call, email, and form inputs land in consistent notes. Nothing feels ad hoc.
Seasonal spikes are manageable. We have the same process on busy days and quiet ones.
If you want to understand how early claims intake connects to policy administration, underwriting data, operational workflows, and downstream claim processing, the following pages outline how FNOL fits into the larger Selectsys environment.
If you want a quick reference for any of the terminology mentioned on this page, you can review the Glossary for clear definitions and context.
If you want to see where early claims intake sits within the full lifecycle, the operating model page explains how FNOL ties into servicing and operations.