Insurance Agent Back-Office Support in ZIP 49514 – Grand Rapids, Michigan

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

In ZIP code 49514, insurance agencies can scale operations fast with Selectsys. Our teams work inside your AMS - AMS360, Applied Epic, Alice, MGA systems - to handle COIs, policy changes, downloads, and more.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

Highlights

Fast turnaround: 2–4 hours average
Works in your AMS (AMS360, Epic, Alice, Sagitta, etc.)
No spreadsheets. No external portals. Just real support.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

They cleared a COI backlog in ZIP 49514 in under 24 hours. Flawless work.

- Tom B., CSR in Grand Rapids

The handoffs are seamless. We use platform, and they’ve mastered it.

- Ryan G., Insurance Operations Lead in Michigan

Selectsys handles endorsements in Grand Rapids, Michigan faster than anyone on our internal team.

- Erica R., Account Manager in Grand Rapids, Michigan

FAQ's

Are your teams insurance-trained?

Yes. Every Selectsys team member completes onboarding in commercial and personal lines before client deployment.

Can we start with one task or workflow?

Yes. Many agencies in Grand Rapids, Michigan begin with one workflow (like COIs or downloads) and scale from there.

Do you provide client-facing communication?

No. We operate fully in the background - your agency stays the face to the insured.

Looking for broader agency support in Grand Rapids, Michigan? Explore Grand Rapids Agent Support