AI-Powered Insurance BPO Services in Florida

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Florida MGAs, wholesalers, and carriers are under constant pressure to handle high submission volumes, natural disaster exposure, and strict regulatory timelines. Selectsys’ AI BPO model helps you manage it all-combining automation with trained BPO teams that work inside your systems to deliver faster, error-free execution.

We pair AI triage, GPT classification, and OCR with insurance-trained execution staff to streamline every step-so submissions, endorsements, and COIs don’t get stuck in your inbox.

Top AI Workflows for Florida Operations

  • Triage of broker submissions during CAT season
  • OCR-based data extraction from ACORDs, SOVs, and loss runs
  • AI-based document classification and queue assignment
  • COI issuance and endorsement processing completed in your AMS
  • Renewal flagging and quoting automation using RQB or NetRate

Why It Works in Florida

  • Handles surges in WC, GL, and Property
  • Supports AMS360, Applied Epic, Expert Insured, MGA Systems
  • Fully auditable logs with fallback to human review if AI confidence is low
  • Ideal for MGAs with regional exposure or coastal underwriting

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