Insurance Agency Back-Office Support Across Florida

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

Start a Pilot Talk to Our Team

Whether you're a single-location agency or growing retail shop in Florida, Selectsys helps you scale operations without adding staff. Our team logs into your AMS360, Applied Epic, or custom CRM to handle daily servicing-from COIs and billing to FNOL and downloads.

Learn how Retail Agency BPO That Actually Works

What We Handle in Florida

Multi-line commercial and personal support

Submission intake and policy setup

Carrier downloads and eDoc tagging

Policy change processing

FNOL + endorsement workflows

Renewal quote prep and follow-up

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

Super helpful during open enrollment and audit season in Florida.

- W. Zhang, Service Coordinator in Florida

I love having task reports I don’t have to chase down in Florida.

- C. Romero, Agency Lead in Florida

They learned our AMS360 process in Florida faster than our own hires.

- D. Wright, Service Lead in Florida

FAQ's

Do you clean up old tasks or suspenses?

Yes. We start many pilots with backlog cleanup.

What about billing support?

We manage invoicing, reconciliation, and suspense resolution.

Is this a virtual assistant service?

No. This is a trained insurance BPO team-not a generic VA.

Explore Our Full Suite of Back-Office Solutions

We are apart of

SOC 2 Certified

Retail Agency Support (Catch-All) in Florida by ZIP Code

Fleming Island, 32003

Ponte Vedra Beach, 32004

Fleming Island, 32006

Bostwick, 32007

Branford, 32008

Bryceville, 32009

Callahan, 32011

View all ZIP code service areas in Florida →

Need servicing help in another region? View Nationwide Coverage

Let us plug into your system and handle one workflow - free, no commitment.

Start a Free Pilot