Support for Insurance Agencies Across Florida

Trained BPO teams that handle COIs, endorsements, downloads, renewals, and more — inside your system.

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From small towns to major metro areas, Selectsys helps Florida insurance agencies with back-office tasks like COIs, endorsements, and renewals - handled inside your AMS (AMS360, Applied Epic, Alice, Sagitta, MGA systems). Your producers focus on growth. We handle the workflows.

Not sure where to start? Read our guide on what to offload first in an Insurance BPO partnership to help independent agents prioritize impact

What We Handle Across Florida

COI requests and delivery
Endorsements and mid-term changes
Renewals, billing, FNOL setup
Carrier downloads and reconciliation

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Top 5 Insurance Workflows Agencies Are Outsourcing Today - and Why It Works.

Client Reviews

They know AMS360 better than most of my in-house hires ever did.

- Felix J., Agency Tech Admin in Florida

Applied Epic, AMS360 - whatever system we use, they plug in perfectly.

- Susan D., Ops Manager in Florida

Renewals, endorsements, COIs - all just get done. I don’t even think about them anymore.

- Angela F., Service Lead in Florida

FAQ's

Do you offer after-hours or weekend support?

Yes. Our team can cover nights, weekends, and peak seasons in Florida based on your service needs.

Can we track SLA compliance and metrics?

Yes. We provide weekly productivity reports, task completion stats, and SLA dashboards.

Do you work inside AMS360 and Applied Epic?

Yes, our team works natively within AMS360 and Applied Epic. You assign tasks directly within your AMS, and we execute them with auditability.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

General Agent Outsourcing in Florida by ZIP Code

Fleming Island, 32003

Ponte Vedra Beach, 32004

Fleming Island, 32006

Bostwick, 32007

Branford, 32008

Bryceville, 32009

Callahan, 32011

View all ZIP code service areas in Florida →

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Supporting Agencies Across Florida