Epic-Savvy Agent Support Across Michigan

Outsource certificates, downloads, renewals, and more - no training, no ticket queues.

Start a Pilot Talk to Our Team

Insurance agencies in Michigan rely on Applied Epic-but the real challenge is staying on top of tasks inside it. Selectsys provides skilled back-office teams trained on Epic workflows, compliance logic, and carrier protocols. Whether you’re in Michigan’s urban hubs or suburban towns, we’ve got you covered.

What Our BPO Teams Handle

COIs, endorsements, cancellations

Billing, downloads, and reconciliations

Task queues, suspense items, accounting entries

Discover how Why Agencies Using Applied Epic Are Turning to Selectsys for Back-Office Help.

Why Michigan Agents Choose Selectsys:

We work inside your Epic system (not spreadsheets)

SLA-backed processing within 2-4 hours

Fully auditable workflows with QA oversight

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Learn how outsourcing back-office tasks can help agencies scale Applied Epic operations without overburdening your team.

Client Reviews

Epic automation + human support = gold.

- G. Greene, Admin Lead in Michigan

TWe hit our retention KPIs for the first time with Selectsys support.

- D. Ali, Renewal Lead in Michigan

The Epic suspense cleanup alone saved us 5 hours a week.

- B. Zhang, Admin in Michigan

FAQ's

What if I use Applied Epic + a CRM?

No problem-our team can work across both platforms via secure protocols.

Do you help with billing or suspense cleanup?

Yes, we manage suspense queues and help reconcile tasks and accounting issues.

Is there a long-term contract required?

No. We offer flexible agreements and a pilot month to start.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Applied Epic Outsourcing in Michigan by ZIP Code

Allenton, 48002

Anchorville, 48004

Birmingham, 48009

Birmingham, 48012

View all ZIP code service areas in Michigan →

Scale your agency without expanding your payroll. View Nationwide Coverage

See how Applied Epic agencies are handling more work with fewer internal hires in our blog on operational help without headcount.

Need Applied Epic Back-Office Help?

We handle the grunt work so your staff can focus on clients. No ticket queues. No retraining.

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