Epic-Savvy Agent Support Across New Jersey

Outsource certificates, downloads, renewals, and more - no training, no ticket queues.

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Insurance agencies in New Jersey rely on Applied Epic-but the real challenge is staying on top of tasks inside it. Selectsys provides skilled back-office teams trained on Epic workflows, compliance logic, and carrier protocols. Whether you’re in New Jersey’s urban hubs or suburban towns, we’ve got you covered.

What Our BPO Teams Handle

COIs, endorsements, cancellations

Billing, downloads, and reconciliations

Task queues, suspense items, accounting entries

Discover how Why Agencies Using Applied Epic Are Turning to Selectsys for Back-Office Help.

Why New Jersey Agents Choose Selectsys:

We work inside your Epic system (not spreadsheets)

SLA-backed processing within 2-4 hours

Fully auditable workflows with QA oversight

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Learn how outsourcing back-office tasks can help agencies scale Applied Epic operations without overburdening your team.

Client Reviews

Feels like an internal ops team, just more predictable.

— Office Manager

Suspense cleanup and documentation take less internal time.

— Administrator

Automation plus human review reduces avoidable surprises.

— Operations Administrator

The team adapts to our workflows without hand-holding.

— Admin Lead

FAQ's

Do you support Applied TAM or other platforms?

We specialize in Epic, but also support agencies transitioning from TAM or other systems.

How long does onboarding take?

Typical onboarding is under 7 business days including SOP setup and user creation.

How do I track what your team is doing?

We provide shared logs, dashboards, and regular reports.

Explore Our Full Suite of Back-Office Solutions

We are apart of

SOC 2 Certified

Applied Epic Outsourcing in New Jersey by ZIP Code

Bloomfield, 7003

Fairfield, 7004

View all ZIP code service areas in New Jersey →

Scale your agency without expanding your payroll. View Nationwide Coverage

See how Applied Epic agencies are handling more work with fewer internal hires in our blog on operational help without headcount.

Need Applied Epic Back-Office Help?

We handle the grunt work so your staff can focus on clients. No ticket queues. No retraining.

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