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Epic-Savvy Agent Support Across South Carolina

Outsource certificates, downloads, renewals, and more - no training, no ticket queues.

Insurance agencies in South Carolina rely on Applied Epic-but the real challenge is staying on top of tasks inside it. Selectsys provides skilled back-office teams trained on Epic workflows, compliance logic, and carrier protocols. Whether you’re in South Carolina’s urban hubs or suburban towns, we’ve got you covered.

What Our BPO Teams Handle

COIs, endorsements, cancellations
Billing, downloads, and reconciliations
Task queues, suspense items, accounting entries

Discover how Why Agencies Using Applied Epic Are Turning to Selectsys for Back-Office Help.

Why South Carolina Agents Choose Selectsys:

We work inside your Epic system (not spreadsheets)
SLA-backed processing within 2-4 hours
Fully auditable workflows with QA oversight

Why Teams Choose Selectsys

  • 100% insurance trained team not general virtual assistants
  • Fast turnaround with most tasks completed within hours
  • Works directly in your AMS with no portals or spreadsheets
  • Scalable support with flat rate pricing not hourly
  • Easy onboarding with first month free and no commitment
  • Built for agents so you can focus on servicing and selling

Learn how outsourcing back-office tasks can help agencies scale Applied Epic operations without overburdening your team.

Client Reviews

Feels like an internal ops team, just more predictable.

— Office Manager

Suspense cleanup and documentation take less internal time.

— Administrator

Tasks, documents, and notes in Epic are handled consistently.

— Account Executive

The team adapts to our workflows without hand-holding.

— Admin Lead

FAQs

Applied Epic Outsourcing in South Carolina by ZIP Code

Scale your agency without expanding your payroll. View Nationwide Coverage

See how Applied Epic agencies are handling more work with fewer internal hires in our blog on operational help without headcount.

Across South Carolina, many agencies rely on Applied Epic Support but still need help with servicing demand, backlog cleanup, or policy-level tasks that require more structure. Applied Epic Support from Selectsys helps reduce pressure on statewide teams — and fits into a platform that strengthens everything from quoting to servicing.

With RQB, agencies across South Carolina gain faster quoting for programs and carriers. Expert Insured offers lifecycle structure when deeper underwriting control is needed. AI OCR & Submission Automation ensures incoming documents hit Epic in clean form, and AI Assist supports more consistent servicing steps across distributed teams. The Value Flywheel ties all operational layers together, improving cycle times as volume increases.

For a smaller state-level rollout, the Starter program provides an easy path to begin.

Statewide Epic operations often expand into Insurance BPO, AI BPO, Endorsement Support, Policy Renewal Support, COI Processing Support, Download & Reconciliation, Submission Triage, and FNOL Support. Larger organizations use Underwriting Support Outsourcing, Policy Administration BPO, Claims Processing Outsourcing, and full Back Office Support to scale servicing capacity across South Carolina.

For agencies across South Carolina, Selectsys amplifies Applied Epic Support by connecting it to an integrated, high-capacity operating model.

If you want a quick reference for any of the terminology mentioned on this page, you can review the Glossary for clear definitions and context.

To understand how Epic-based workflows can integrate into a broader operating framework, the operating model page describes the full end-to-end model.

Need Applied Epic Back-Office Help?

We handle the grunt work so your staff can focus on clients. No ticket queues. No retraining.

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