Insurance Agency Back-Office Support Across Connecticut

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Whether you're a single-location agency or growing retail shop in Connecticut, Selectsys helps you scale operations without adding staff. Our team logs into your AMS360, Applied Epic, or custom CRM to handle daily servicing-from COIs and billing to FNOL and downloads.

Learn how Retail Agency BPO That Actually Works

What We Handle in Connecticut

Multi-line commercial and personal support

Submission intake and policy setup

Carrier downloads and eDoc tagging

Policy change processing

FNOL + endorsement workflows

Renewal quote prep and follow-up

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

FNOLs, downloads, suspenses - they cover it all in Connecticut

- E. Johnson, Admin Lead in Connecticut

We thought BPO was just for big firms in Connecticut - glad we were wrong.

- V. Lewis, Agency Owner in Connecticut

We used the pilot in Connecticut - and never looked back.

- T. Kim, Partner in Connecticut

FAQ's

Do you offer a free trial?

Yes. One full workflow pilot-free, no contract.

What reporting do I get?

We provide weekly task logs, SLAs, and productivity dashboards.

Do you support personal lines?

Yes. We handle personal and commercial lines.

Explore Our Full Suite of Back-Office Solutions

SOC 2 Certified

Retail Agency Support (Catch-All) in Connecticut by ZIP Code

Bloomfield, 6002

Burlington, 6013

Broad Brook, 6016

View all ZIP code service areas in Connecticut →

Need servicing help in another region? View Nationwide Coverage

Let us plug into your system and handle one workflow - free, no commitment.

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