Insurance Agency Back-Office Support Across Delaware

Trained support teams for COIs, renewals, endorsements, downloads, and billing - inside your AMS, no extra portals.

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Whether you're a single-location agency or growing retail shop in Delaware, Selectsys helps you scale operations without adding staff. Our team logs into your AMS360, Applied Epic, or custom CRM to handle daily servicing-from COIs and billing to FNOL and downloads.

Learn how Retail Agency BPO That Actually Works

What We Handle in Delaware

Multi-line commercial and personal support

Submission intake and policy setup

Carrier downloads and eDoc tagging

Policy change processing

FNOL + endorsement workflows

Renewal quote prep and follow-up

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Retail Insurance Agencies: Outsource Smarter, Not Harder

Client Reviews

We thought BPO was just for big firms in Delaware - glad we were wrong.

- V. Lewis, Agency Owner in Delaware

They made our whole renewal process smoother in Delaware.

- R. Williams, Renewal Lead in Delaware

Onboarding was done in days - not weeks in Delaware.

- F. Shah, Ops Manager in Delaware

FAQ's

Do you work inside our system?

Yes. We log into your AMS with secure credentials and operate like in-house staff.

What systems do you work with?

AMS360, Applied Epic, Expert Insured, Alice, Sagitta, and custom CRMs.

Can you handle renewals and quoting?

Yes. We prep, track, and follow up on renewal quotes.

Explore Our Full Suite of Back-Office Solutions

We are apart of

SOC 2 Certified

Retail Agency Support (Catch-All) in Delaware by ZIP Code

Claymont, 19703

Delaware City, 19706

Hockessin, 19707

Kirkwood, 19708

Middletown, 19709

Montchanin, 19710

View all ZIP code service areas in Delaware →

Need servicing help in another region? View Nationwide Coverage

Let us plug into your system and handle one workflow - free, no commitment.

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