AI-Powered Back Office Support Across Illinois

Automate submissions, setup, and servicing workflows with Selectsys AI + BPO teams.

Across Illinois Selectsys helps agencies modernize their operations with AI-powered intake and processing. From submission PDFs to loss runs, we extract, clean, and route data using advanced automation and human QA-inside your existing AMS or CRM.

How AI-Powered BPO is Reshaping Insurance Operations Behind the Scenes

What We Handle Every Day in Illinois

Triage inbound submissions via email and PDF
Extract key fields from ACORDs, loss runs, audits, and broker emails
Flag missing data and apply appetite filters
Automate policy setup directly inside your AMS
Route submissions for quoting with clean, complete data
Tag and escalate FNOL requests instantly
Route files and docs to the correct queues or users
Provide real-time dashboards and live QA tracking
Handle carrier follow-ups, task creation, and compliance logs

How AI Enhances Every Step

OCR pulls structured data from forms and scanned PDFs
NLP classifies and cleans unstructured text in broker emails
Business rules drive routing, escalation, and approval logic
Human QA ensures final compliance and accuracy
Integration with your AMS or CRM ensures nothing sits idle
Exception handling queues prioritize risk and urgency

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

We run 40% more quotes weekly - same team, better tools in Illinois.

- F. Shah, Production Manager in Illinois

Expert Insured and AI BPO together gave us breathing room in Illinois.

- N. Davis, Platform Admin in Illinois

Our agency in Illinois routes submissions automatically now.

- R. Singh, Ops Lead in Illinois

FAQ's

Do you work inside our AMS?

Yes. All work is executed inside your AMS360, Epic, or MGA system.

Do you support multiple LOBs?

Yes. We work across commercial and personal lines.

What is NLP in this context?

NLP (Natural Language Processing) helps us understand field names, risk descriptions, and missing data in free text.

From Manual to Intelligent:Automating Back Office Workflows in Commercial Lines

Explore Our Full Suite of Back-Office Solutions

AI-Powered Ops in Illinois by ZIP Code

Antioch, 60002

Arlington Heights, 60004

Arlington Heights, 60005

Arlington Heights, 60006

Elk Grove Village, 60007

Rolling Meadows, 60008

Elk Grove Village, 60009

Barrington, 60010

View all ZIP code service areas in Illinois →

See AI-Powered Ops in Action

Start a pilot with AI-enhanced intake and servicing-without changing your systems.

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