Certificate of Insurance (COI) Processing Support in Delaware

Trained teams handle COI intake, validation, issuance, and delivery - directly in your AMS, no ticketing delays.

Agencies across Delaware - from Moody to Alta - trust Selectsys to manage time-sensitive COI requests without missing a beat. Whether you're issuing 50 certificates per week or 5,000 per month, we offer scalable back-office COI processing solutions backed by strong SLA metrics, dual-layer QA, and deep AMS360 and Epic experience.

From general liability and workers' comp to auto and property COIs, we help you streamline fulfillment, track delivery, and ensure compliance.

Many agencies struggle to stay ahead of daily certificate requests. Our blog on eliminating the COI backlog outlines how we handle this inside your AMS.

Why Teams Choose Selectsys

100% insurance trained team not general virtual assistants
Fast turnaround with most tasks completed within hours
Works directly in your AMS with no portals or spreadsheets
Scalable support with flat rate pricing not hourly
Easy onboarding with first month free and no commitment
Built for agents so you can focus on servicing and selling

Client Reviews

Their Epic knowledge blew us away - setup was instant.

- Amanda S., CSR in Delaware

Their team works inside our AMS - not outside it. That’s the difference.

- Monica F., Renewal Lead in Delaware

Turnaround, tracking, delivery - it all works. Very impressed.

Jessica H., Admin Lead in Delaware

FAQ's

Can you track when a COI is sent or viewed?

Yes. If sent via email or portal, we include delivery logs in your reporting.

Do you handle COIs for renewals and endorsements?

Yes. We manage renewal cycles and any midterm COI issuance.

Do you support bulk COI requests (e.g., for construction)?

Absolutely. We handle batch COIs with carrier-specific logic and holder merge tools.

COI Processing highlights how automated COI support improves turnaround and compliance.